Privacy Policy

Your Personal Information and How We Use It

At Sisters Boutique Port Douglas, your privacy is incredibly important to us. We are committed to protecting your personal information and making sure your experience with us is both safe and enjoyable. Below is a summary of how we collect, use and protect your information, in line with Australia’s Privacy Act 1988 (Cth).

Information We Collect

When you shop with us, we may collect:

• Personal Information: Your name, email address, phone number, shipping address and payment details

• Order Information: Products you purchase and your order history

• Technical Information: Your IP address, browser type and activity on our website

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order or provide support

• Improve our website, products and services based on your feedback

• Send updates, special offers and promotions if you have chosen to receive them

Sharing Your Information

We will never sell or trade your personal information. We may share your details with trusted service providers who help us run our business, including:

• Payment providers to process orders

• Shipping carriers to deliver your purchases

• Analytics tools to understand how our website is performing

These partners only use your information to provide the services we request and are required to protect your data.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Correct any details that are inaccurate or incomplete

• Request deletion of your data where permitted under the law

• Unsubscribe from marketing emails at any time

To do any of the above, simply contact us at:
📩 [email protected]

How Long We Keep Your Information

We keep your personal data only as long as needed to fulfil your orders or meet legal and business requirements.

Overseas Transfers

If any of your information is stored or processed overseas, we take steps to ensure it is handled according to Australian privacy standards.

How We Keep Your Information Safe

We use secure systems and encryption to protect your information. While no online system can be guaranteed completely secure, we do our best to safeguard your data at every step.

Cookies

Our site uses cookies to enhance your experience. Cookies help us remember your preferences and improve our services. You can choose to accept or decline them, although some features of our website may not work as intended if cookies are disabled.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here, and continued use of our website means you accept those updates.

Have a Concern?

If you have any concerns about your privacy or feel we have not handled your information correctly, please contact us at:
📩 [email protected]If needed, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au

Thank you for trusting us with your personal information. We truly value you and are committed to keeping your experience secure and enjoyable.